Skip to main content

Warranty

Küng Blockflötenmanufaktur - 8200 Schaffhausen

The Küng recorder manufactory is liable for material defects for up to two years. Faults due to improper handling by the customer are excluded. Please attach the purchase receipt or the completed service card.

Repairs

Please note the following when sending us your recorder for repair:

  • Please pack your recorder securely
  • Include a brief description, what you expect us to repair.
  • Would you like to have a cost estimate?
  • Cost estimates are only made starting at CHF 60.00 / € 50.00. Up to this amount, we carry out the repairs without consultation.
  • Please attach your telephone number, e-mail address and shipping address
  • We send your recorder back to you with an invoice on the package.

Our addresses for sending in repairs:

From Switzerland:
Küng Blockflöten GmbH
Grabenstrasse 3
CH-8200 Schaffhausen

From Europe

We pick up and send packages every Thursday
FLAUTO DOLCE
Talgasse 2
DE-79798 Jestetten